When you sign up for a new fitness app on Samsung’s Galaxy Fit app, you’re automatically given a number.
You then have to enter it in your account details to cancel.
When you do, Samsung is supposed to give you a full refund, but it’s not always the case.
Here’s what you need to know.
What is a Galaxy Fit?
Galaxy Fit is a fitness tracker that’s a companion to Samsung’s Smart Connected Fitness and Fitness Smart apps.
You can use the Galaxy Fit to track your weight, cardio and fitness goals, as well as add to your daily routine.
There’s also a companion app, called the Galaxy Fitness app.
How do I cancel?
The first time you use the app, the Samsung team asks you to enter your number in the “My Activities” section.
Then you get a notification that you have been asked to cancel your fitness session.
If you click Cancel, the device will stop counting calories.
If it doesn’t, it will ask you to re-enter your number.
How can I cancel a Samsung Galaxy Fitness session?
If you cancel your session, you’ll get an error message.
To cancel a session, just go to the My Activities section and select the option to cancel the activity.
What if my Samsung Galaxy fitness tracker doesn’t show up on my phone’s settings?
Check that you’re using the right phone for your device.
Samsung’s Fit and Fitness apps both work on phones with the Galaxy logo.
If your Samsung Galaxy device doesn’t have a built-in fitness tracker, you can still get a Fit or Fitness app for free by signing up for the Galaxy app.
For more information, check out the Fit and Fit Fitness sections of Samsung’s site.
How long will my Galaxy Fit session last?
If the Galaxy fitness app says you’ve completed your session within a day or two, you’ve already covered the whole fitness routine.
If the Samsung Galaxy workout tracker doesn, the Galaxy device will keep recording a few minutes of data every 30 seconds.
But once the session is over, it’s too late to cancel it.
What are the Galaxy devices running?
The Galaxy Fit and Galaxy Fitness apps work on devices running the Android 2.3 and up.
How to cancel a Galaxy Fitness account?
If your Galaxy Fit or Galaxy Fitness phone doesn’t seem to be running the right version of Android, try this: Check the Android version in the Samsung app.
If Samsung doesn’t support your device, you might be missing out on a few features.
If there’s no Android version available for your phone, you may have to use a different version of the Galaxy apps.
If that’s the case, you need a Galaxy device with Android 2-4 and up running the Samsung fitness tracker.
How often do Samsung Fit and Samsung Fit Fitness sessions end?
Samsung Fit sessions will end when the device is disconnected from the network.
After a few hours, your session will start up again.
The Samsung Galaxy tracker will be running again when the Galaxy phone is disconnected.
But don’t worry, you won’t lose any progress.
If a Samsung Fit session is cancelled, your Galaxy smartphone won’t be connected to the network at all.
You’ll just be able to use your Samsung phone to check the data, and then reconnect it to the fitness tracker if you need it.
How does the Galaxy fit tracker work?
The Fit and/or Fit Fitness app will send your steps, calories burned, heart rate and other activity data to Samsung for analysis.
When the data is done, it can be used for personalised recommendations.
The device will also send other data about your activity to Samsung, including distance, height and more.
Where do I get the Samsung Fit or Samsung Fit fitness tracker?
You can download the Galaxy or Galaxy Fit fitness trackers on the Google Play Store for free.
If these apps are installed on a smartphone, you should download the Samsung Fitness tracker for free, too.
How much does it cost?
For the Galaxy Gear, the Fit tracker is free, and you’ll only pay $7.99 per month for a 24-month subscription.
For the Samsung Gear Fit, it costs $9.99 a month, but you’ll need to sign up and pay for the subscription every month.
You may be able get it for free through a Samsung-branded promotion.